Frequently Asked Questions

1.    How do I find a retailer in my area?
Simply click on the Dealer Locator and enter your zip code; retailer(s) within your surrounding area will be displayed.

2.    How do I become a retailer?
Click on Become a Retailer

3.    How do I get replacement parts for my frames?
Call Customer Service at 877-SEE SWITCH (877-733-7948)

4.    What if my frame breaks?
If your Switch Vision frame or magnetic interchange sunglass lenses fail due to defects in material or workmanship in the first year, we will repair or replace them at no charge. If they fail later, we will charge a nominal processing fee. Normal wear and tear, including scratched lenses, is not covered by this warranty. 

Visit switchvision.com for complete information on the Limited Lifetime Warranty Program, the Lost or Damaged Lens Program and the process for submitting a claim online. Be sure to register within
60 days of purchase in order to facilitate claim processing.

5.    How do I return a frame?
For instructions see consumer policy or retailer policy
or call customer service at 877-SEE SWITCH (877-733-7948)

6.    Are all Switch Vision frames RX’able (able to take a prescription)?
Yes. All Switch Vision frames are designed to accept prescription sunglass lenses. Switch Vision General Purpose and Specialty Lenses are available in a prescription. Certain Switch styles have been designed to accept a wider than normal range of prescription sun lenses so anyone can see the great outdoors comfortably even if they need corrective lenses.

7.    What materials are the frames made of?
Switch Vision frames are made with tough, superior-grade thermoplastic nylon, to withstand the demands of your sports lifestyle. Contact surfaces in the temples and bridge utilize a specially formulated, hypoallergenic TPR rubber.

8.    What material are the Switch lenses made of?
Switch lenses are made with lightweight, optical grade, shatterproof polycarbonate and are coated with TriGuard™.  This patented, thin-film coating withstands rough handling, causes water to bead up and run off, and is easy to clean.

All Switch Vision lenses screen out 100% of harmful UV light rays